Full payment will be required at the time of consultation in the form of cash or in advance by BACS transfer payment (we do not accept cheques anymore). The clinic does not operate a credit facility or a “pay later” policy. Telephone consultations require full payment before the appointment. Cancellation Policy: Please note that you will be charged full payment unless you give 48 hours advanced notice cancellation or non-attendance. You can however ask to rearrange your appointment before 48 hours without incurring a penalty or additional charges.